A good leader needs to have a compass in his head and a bar of steel in his heart.
Robert Townsend
2
All organizations are at least 50 percent waste - waste people, waste effort, waste space, and waste time.
Robert Townsend
3
Consultants are people who borrow your watch and tell you what time it is, and then walk off with the watch.
Robert Townsend
4
If you don't do it excellently, don't do it at all. Because if it's not excellent, it won't be profitable or fun, and if you're not in business for fun or profit, what the hell are you doing there?
Robert Townsend
5
If you have to have a policy manual, publish the Ten Commandments.
Robert Townsend
6
Is what I'm doing or about to do getting us closer to our objective?
Robert Townsend
7
Make every decision as if you owned the whole company.
Robert Townsend
8
Managers must have the discipline not to keep pulling up the flowers to see if their roots are healthy.
Robert Townsend
9
Many ideas are good for a limited time - not forever.
Robert Townsend
10
Most people in big companies are administered, not led. They are treated as personnel, not people.
Robert Townsend
11
One of the most important tasks of a manager is to eliminate his people's excuses for failure.
Robert Townsend
12
True leadership must be for the benefit of the followers, not the enrichment of the leaders.
Robert Townsend
